For public sector organizations to control labor costs and improve productivity, support programs and services, and use budgets more efficiently, they need to significantly improve how they recruit, train, and manage talent. However, labor and workforce data collected by national and local governments often get trapped in siloed, disparate systems — making it difficult to leverage for making better human resource management (HRM) decisions. In this course, participants will gain a holistic understanding of how public HRM and data analytics intersect. Participants will learn how data value chains should be set up in organizations in order to execute data-driven strategies. Topics to be covered also include HR measurement framework and techniques using data and sophisticated analysis on workforce-related concerns and issues.
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