The Project Team will facilitate a workshop focused on developing and organizing the documented information required under ISO 21001:2025 EOMS and aligned to the DAP IMS. This activity aims to establish a standardized, auditable, and accessible set of documents that supports learner-centered education, effective curriculum delivery, compliance with standards, and continuous improvement. During the workshop, participants will work on defining and drafting/engaging all necessary policies, manuals, procedures, records, plans, templates, and monitoring tools, based on the ISO 211001:2025 requirements. Policies will include the EOMS policy, learner support policy, and assessment and evaluation policy, establishing the DAP’s commitment to learner-centered outcomes and inclusivity. Procedures to be established include operational control, such as for recruitment and selection, admission, protection, and transparency of learners’ data, and handling of complaints and appeals. The documented information will reflect the integration of education management with quality environmental and occupational health and safety systems, as applicable. The workshop will employ participatory methods, including interactive sessions, collaborative drafting, and technical guidance from the Project Team, ensuring that all documented information is practical, standardized, and aligned with organizational practices.


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