The Development of Public-Sector Productivity Specialists Foundation
Course is a structured, paced online program that equips public-sector
professionals with the knowledge and tools to improve or increase
organizational productivity. Participants learn core concepts,
productivity measurement, root cause analysis, and solution design
using practical approaches such as the PDCA Cycle, Lean
Management, and evidence-based decision-making. Through guided
modules and applied tasks, participants develop a Productivity
Improvement Plan grounded in real organizational challenges. The
course emphasizes practical application, enabling participants to
diagnose issues and design targeted interventions.
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